Support
Relic saves what you copy on one device and makes it searchable on all the rest, sealed so that only you can read it. If something is broken, or you are stuck, here is how to reach us.
Email us
The best route for anything about your account, your subscription, sync, or a device that is misbehaving. A real person reads every message. We are a small team, so a reply can take a day or two, but it does come.
Report a bug or ask for a feature
Relic is open source. Filing an issue puts it in the same queue we work from, and it lets other people add what they are seeing on their own machines.
Your data and your account
Relic is end-to-end encrypted, so we cannot read what you save, and we cannot recover it if you lose both your passphrase and your recovery key. Everything we do hold is listed in the privacy policy. To close your account or ask what we have, email us and we will handle it.
What to tell us
No formal bug report needed. The device and operating system you are on, the Relic version from Settings, and what you were doing right before it went wrong are usually enough. Screenshots help.
One thing we will never ask for: your passphrase or your recovery key. Nobody at Relic needs them, and they would not help us. Do not send them to anyone who claims otherwise.